For labs and radiology centres
Register walk-ins and referrals, print barcoded labels and enter results against normal ranges. A lab doctor approves them, and the patient gets the report as a link on WhatsApp.
In short
ClinicCrew runs a lab or imaging centre from the order to the report. The front desk registers walk-ins and referrals and prints a barcoded label for each tube. Results are checked against normal ranges, critical values are flagged, and a lab doctor approves them. The patient gets the report as a WhatsApp link, and referral fees are worked out for you.
Diagnostic centres
One barcoded label per tube, printed the moment the order is made.
Critical values flagged in red, and approval waits until someone writes who was told.
Approved reports sent on WhatsApp in one tap, as a link the patient opens on the phone.
Referral fees calculated from each referrer's invoices, as a percentage or a fixed amount.
Find the patient or add a walk-in, pick the tests or panels, note who referred them and mark it urgent. The order prints one barcoded label per tube, and the desk can say when results are usually ready.
Results show against normal ranges by sex and age as they are entered. A critical value asks who was told before approval, a lab doctor releases the report, and corrections become an amended report.
Send the approved report on WhatsApp to the patient, the referring doctor or both. It opens from a link in Arabic, with English one tap away, and the printed report carries a QR code to the same page.
Your AI team
They work inside the limits you set, and ask before anything important.
Front desk
Answers every patient on WhatsApp, Instagram, Facebook and TikTok, books the right doctor and time, and reminds them the day before.
Finance
Logs every payment and expense as it happens, keeps track of unpaid invoices and insurance claims, reminds patients who owe, and shows your profit.
How it works
A lab starts with common tests and panels, tubes and normal ranges. A radiology centre gets scan types and report templates. Edit them to match yours.
The front desk, technicians and the lab doctor who approves results, each with their own work queue.
Approved reports go to patients and referring doctors as a link, and the AI receptionist answers the practical questions.
Keep exploring
FAQ
Still have a question? Our team replies within one business day.
Yes. A new lab starts with common tests and panels, such as CBC, lipid profile, liver, kidney and thyroid, each with its tube, unit, usual time and normal ranges by sex and age, including critical limits. You can edit every test, add your own, and link each one to the price it is billed at.
A result past its critical limit shows in red as it is entered. Before the order can be approved, the lab writes down who was told, such as the referring doctor or the patient. The lab doctor then approves and releases it. A released report is locked: corrections become an amended report.
Yes. Once a report is approved, send it on WhatsApp in one tap to the patient, the referring doctor or both. It opens from a link, in Arabic with English one tap away, and can be printed or saved as a PDF. Only released reports open, and the printed report carries a QR code to the same page.
Yes. Imaging orders cover X-ray, ultrasound, CT, MRI, mammography, DEXA, dental panoramic, CBCT and more. The radiologist writes the report from an editable template, attaches JPEG, PNG or PDF images, and approves it. DICOM files can be kept with the study, but there is no DICOM viewer.
Yes. Record who referred each patient when the order is made. Each referrer gets a rule: a percentage of the net amount or a fixed fee per invoice, for every service or for one service. Refunds lower the fee, and you see what each referrer is owed for the period.
Yes. Each test has a usual time, and urgent orders are due in half of it. The lab's day screen shows samples to take, results to enter and approve, critical values, the average time to result and every order past its usual time.
No. The AI receptionist never reads out or explains results. It answers practical questions such as opening hours, branches and booking, and passes anything about results or health to your team with the whole conversation.