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  1. ClinicCrew
  2. Clinics
  3. Dermatology & aesthetics

For dermatology and aesthetic clinics

Packages counted, sessions on record, DMs answered

Sell laser and skin packages and see the sessions left at check-in. Record each session with photos and batch numbers. The AI receptionist answers Instagram, TikTok and WhatsApp and books the consultation.

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  • 15-day free trial
  • No card needed
  • Arabic and English
Today's sessions12
NS
Noura Saeed

Laser hair removal

Package: 4 of 6 left
HA
Hessa Ali

Botox

Arrived
MK
Mariam Khalid

Hydrafacial

Package: 2 of 5 left
SR
Shamma Rashid

Consultation

7:30 PM

Booked from Instagram

Shamma Rashid · 7:30 PM

In short

What does ClinicCrew do for a dermatology and aesthetics clinic?

ClinicCrew runs a skin and aesthetics clinic in one app. It sells packages of sessions and counts every session used, records each treatment with the product, batch, units and before and after photos, and keeps stock by batch. An AI receptionist answers Instagram, TikTok and WhatsApp, books consultations and passes every question about skin or treatment to a doctor.

Dermatology & aesthetics

What a skin and aesthetics clinic deals with

  • DMs pile up after every post

    The AI receptionist answers from your services, prices and hours, and books the consultation.

  • Nobody is sure how many sessions are left

    Packages count every session used, and the front desk sees what is left at check-in.

  • Photos scattered on staff phones

    Before and after photos saved to the patient's file, with the session they belong to.

  • Botox and filler stock with no clear count

    Stock by batch and expiry, taken off as sessions are done, with alerts before it runs out.

Packages and sessions, counted for you

Sell a package of sessions, use one at each visit, and see what is left on the day's list and when booking. Packages can have a last day, be shared with family, or be cancelled with the unused sessions returned as money.

  • Sessions left at check-in and booking
  • A last day, with expiring packages flagged
  • Shared with family members
  • Cancel, and unused sessions come back as money

Laser hair removal

Noura Saeed
2 of 6 left
Last day30 SepExpires in 12 days
Use a session
Shared with familyNSHS

Every session on record

The aesthetic session note keeps the area treated, the product or device, the batch number, the units used and the session number, with consent and aftercare. Before and after photos are saved with the session.

  • Product, batch and units for each session
  • Consent and aftercare recorded
  • Before and after photos in the patient's file
  • Materials taken off stock by batch
Session noteDr. Rana
Area treated
ProductBotox
BatchC3917A
Units20

Consent signed

Before and after photos taken

Before

After

Saved to the patient's file

Instagram, TikTok and WhatsApp, answered

The AI receptionist answers DMs from your services, prices and hours and books the consultation. Comments with the words you choose get an automatic reply, and questions about skin or results go to a doctor.

  • DMs answered on Instagram, TikTok, Facebook and WhatsApp
  • Comment replies: a DM on Instagram and Facebook
  • Skin and treatment questions passed to a doctor
  • Posts sent only after you approve them
LAHow much is a laser session?

Price list sent in a DM

AHIs redness normal after my session?
Medical question

Sent to a doctor

Dr. Rana

Your AI team

The AI agents who do this work

They work inside the limits you set, and ask before anything important.

Meet the whole AI team
  • Front desk

    Layla

    Answers every patient on WhatsApp, Instagram, Facebook and TikTok, books the right doctor and time, and reminds them the day before.

    • Replies on every channel
    • Books, moves and cancels
    • Sends visit reminders
    • Calls back missed calls
  • Marketing

    Yara

    Plans a week of posts for every branch and writes them with pictures, replies to Google reviews in your voice, and builds offers that bring patients back.

    • Plans and schedules posts
    • Replies to reviews
    • Creates offers and campaigns
    • Keeps your listings right
  • Automations

    Zain

    Sends a thank-you and a short survey after every visit, wins back no-shows and patients who stopped coming, and replies to comments and messages for you.

    • Follows up after every visit
    • Sends thank-you messages
    • Wins back lapsed patients
    • Replies to comments

How it works

Set up your aesthetics clinic

  1. 1

    Choose Dermatology & cosmetic

    We add laser hair removal, Botox, filler, peels, Hydrafacial and PRP with their usual lengths. You set your prices.

  2. 2

    Create your packages

    Each package with its sessions, price and last day, ready to sell at the desk or from the patient's file.

  3. 3

    Connect Instagram, TikTok and WhatsApp

    Let the AI receptionist answer DMs, and choose the comment words that get an automatic reply.

Keep exploring

What these clinics use most

  • Receptionist on chat

    A receptionist on every chat

    Dentist tomorrow evening?5:30 or 6:15 PM?5:30 pleaseBooked · Thu 5:30 PM
  • Billing & insurance

    Billing that closes every day

    Bupa Arabia
    SAR 3,200Claim sent
    TotalEGP 1,250
    Paid
  • Patient files

    The patient's whole story in one file

    MA
    Mariam Adel
    AllergyPenicillin
    HypertensionAmlodipine 10 mg
    AI summary
  • Social, listings & website

    Posts, listings and your own website

    Scheduled

    Google listing

    Correct

    World Diabetes Day

    Approve
  • Surveys & campaigns

    Ask after every visit, then bring patients back

    How was your visit?

    Review invite sent
    Recall campaign
    +24%more came back
  • Inventory

    Stock you can count on

    Gloves (M)
    Syringes 5 ml
    Botox (units)
    Composite A2
    Alcohol swabs
    Composite A21 left
    Order now

FAQ

Questions clinics ask

Still have a question? Our team replies within one business day.

Can ClinicCrew track laser and skin packages?

Yes. Sell a package of sessions for one or more services, with a price and a last day. Each visit uses a session, and the front desk sees how many are left at check-in and when booking. A package can be extended, shared with family members, or cancelled with the unused sessions returned as money.

Where are before and after photos kept?

In the patient's file, saved as images or PDFs with the session they belong to. The session note also records that before and after photos were taken, next to consent, the area treated and the aftercare given. Who can open them follows each person's role.

Can we record the product, batch and units of each session?

Yes. The aesthetic session note has the area treated, the product or device, the batch number, the units, volume or energy used, and the session number. When a service lists its materials, the stock used is taken off by batch, earliest expiry first.

Can the AI answer Instagram and TikTok DMs?

Yes. The AI receptionist answers DMs on Instagram, TikTok, Facebook and WhatsApp from your services, prices and hours, and books consultations. Comments with words you choose, such as price, get an automatic reply: a DM on Instagram and Facebook, a public reply on TikTok. Questions about skin, results or side effects go to a doctor.

Can I send offers to patients who stopped coming?

Yes. Build an offer or a voucher, choose who gets it, such as patients with no visit in three months, and send it on WhatsApp. Vouchers stay within the limits you set, patients who opted out are skipped, and results are compared with patients you did not message.

Do social posts follow medical advertising rules?

The AI writes posts with your market's rules in mind: no before and after pictures in promotional posts in Saudi Arabia, and a note that results vary in the UAE. Patient photos need a consent note before they join your gallery, and nothing is published until you approve it.

ClinicCrew for other clinics

  • Multi-specialty clinics
  • Dental clinics
  • Medical groups
  • Diagnostic centres

See your clinic running on ClinicCrew

Book a demoA 20-minute demo with your own services and doctors.Start free trial15 days with every feature. No card needed.

Clinic management with AI agents built in, for clinics, dental centres and medical groups in Egypt, Saudi Arabia and the UAE.

Run your clinic

  • Front desk
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Run the business

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  • AI team
  • Receptionist on chat
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  • Your agents
  • Sina

Grow

  • Reviews & inbox
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Clinics

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  • Dental clinics
  • Dermatology & aesthetics
  • Medical groups
  • Diagnostic centres

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