Lab & radiology
The front desk orders tests and scans, samples get barcode labels, results are checked against normal ranges, and a doctor approves the report before it reaches the patient on WhatsApp.
In short
ClinicCrew Lab & Radiology runs your lab and imaging work in the same system as your clinic. The front desk creates the order and prints a barcode label for each tube. Technicians enter results, checked against the normal range for the patient's age and sex. A lab doctor or radiologist approves the report, which is then locked, added to the patient's file and ready to send to the patient on WhatsApp.
The front desk finds the patient or adds a walk-in, picks tests or panels and marks urgent orders. One barcoded sample is made for each tube, and its labels print straight away.
Technicians enter results in a worksheet that flags each value against the range for the patient's age and sex. A critical value must be called to the doctor before a lab doctor approves the report.
Studies wait in one worklist: to scan, to report and to approve, urgent ones first. The technologist adds the images, and the radiologist writes the report from a template for that type of scan.
Lab & radiology
Send the approved report as a secure link to the patient, the referring doctor or both.
The printed report carries a QR code that opens the patient's own copy, in Arabic or English.
Samples to take, results to enter and approve, critical values and late orders, in the order to do them.
Each test has a usual time, urgent orders are due in half of it, and late ones stand out.
Edit tests, tubes, units, normal ranges, critical limits, panels and their prices.
The front desk, technicians and lab doctors each get the steps that are theirs.
The front desk sees results only once they are released, and every opening is logged.
Approved results and imaging reports land in the patient's file for the doctor.
Turn the lab or radiology on only for the branches that have them.
Your AI team
They work inside the limits you set, and ask before anything important.
Doctor's assistant
Listens as you dictate and writes the prescription and the visit note, summarises the patient's chart before you walk in, and lists who needs a follow-up.
Data & reports
Answers any question about your clinic in plain words and real numbers: revenue by service, your busiest days, patients who did not come back, and more.
How it works
Choose the branches that have a lab or radiology in Settings.
Start from the ready list of common tests and panels, then set your own ranges and prices.
Front desk, technician or lab doctor: each sees the work that is theirs.
Keep exploring
FAQ
Still have a question? Our team replies within one business day.
Yes. Search the patient by name or mobile, or type a new one with their name, mobile, sex and birth date. If the same phone and name are already on file, the order goes on that patient's file. Choose the tests or panels, mark it urgent if needed, and the labels print.
A value past its critical limit shows in red as it is typed. The lab team and the referring doctor are alerted in the app and on WhatsApp, without the patient's name. Before the report can be approved, the technician records who they called.
Yes. Admins and owners edit each test's normal ranges by sex and age, its critical limits, unit, tube and usual time to result, and build panels with their own price. The lab starts with a ready list of common tests and panels, such as CBC, lipid profile, and liver and kidney function.
Once a lab doctor approves the report, the desk sends a secure link to the patient, the referring doctor or both. It opens the report in Arabic or English, ready to print or save as PDF, without signing in. The printed report has a QR code that opens the same copy.
Yes, as an amended report. Approved results are locked, so a lab doctor changes the wrong values and writes the reason. The approved version stays on file next to the correction.
No. JPEG, PNG and PDF files attached to a study are shown, and DICOM files are kept safely with the study for download, but there is no DICOM viewer. The radiologist writes the report from a template for that type of scan, then approves it.
X-ray, ultrasound, CT, MRI, mammography, DEXA bone density, panoramic dental X-ray, dental CBCT, fluoroscopy and Doppler ultrasound. The usual body parts for each are one tap away, and any other can be typed.